Our UK Public Service Pledge is an ethical manifesto for our contracts, for our wider conduct, for how we serve citizens, and for how we contribute to our communities.
Our pledge identifies key public service areas and initiatives which we promise to commit to, measure, and report on at least annually. These commitments stand in addition to those already laid out in our contracts, and in addition to our corporate responsibility programme. Together they highlight our conviction that a business involved in running public services signs a commercial but also a social contract, and must commit to a public service ethos.
We are therefore an organisation with firm principles. But without actions principles are only aspirations. That is why we are launching a Public Service Pledge to bring these principles to life through a series of tangible commitments.