Lively Sodexo event puts focus on the power of food in creating positive employee experiences
Sodexo’s Corporate Services team welcomed around 70 guests from leading organisations to an insightful and lively event at its UK HQ in London.
The event talked about the future of workplace and the power of food for organisations seeking to improve the employee experience.
Kicking off the event on Wednesday 7 December was a panel discussion moderated by features editor of The Caterer magazine, Caroline Baldwin. Panellists included Linda Hausmanis, CEO IWFM; Ali Khan, chief operating officer at SHAPE, James Greetham, founder and CEO at Sprung Collective and Sodexo’s CR Director for the UK & Ireland, Claire Atkins Morris.
The panellists enjoyed a lively and engaging debate, including topics such as the great resignation, the importance of workplace experience and the role of food in nurturing employee engagement. Scribe artist Oguzhan Secir was on hand throughout to capture the key themes, buzz words and topics on a unique live mural.
Discussions included the impact of the pandemic with one panellist stating that we won’t know for ten years or so the true impact it has had on people, their psychology, behaviour etc whether young, old or in the middle. The importance of remembering that everyone is different and how the employee experience differs for each, and everyone, must be considered was widely discussed.
A word of warning for organisations looking to return to pre-Covid times or when adopting a hybrid model was conveyed. For every individual there may be a very personal reason why working from home or working from the office is better for them. Employers need to consider this in their workplace strategies, it shouldn’t be about where they work, employers need to ensure their people are provided with a working environment that suits their needs and enables them to be productive and thrive.
Food and drink were cited as one of the best catalysts for engaging people and when looking at cost we should look at the value of experience over financial cost. That experience needs to address sustainability, with more and more people experiencing climate anxiety. Free issue and subsidised food are not enough. Consumers are better educated and want to know more, where does the food come from, how much waste is there and how is it being managed.
It was agreed that happiness is one of the most important factors. Ali Khan from SPACE shared the insight from research which has shown that there are 150 factors used to measure if people are delivering to their peak, with one third coming from the individual and two thirds generated from their working conditions.
Guests were then invited to an interactive food experience designed and delivered by Sodexo’s chefs from Fooditude and The Good Eating Company, showcasing their offerings for organisations looking for an agile business model for their workplace dining offer. Hot and cold dishes reflecting the latest trends in food were on offer for guests to experience along with vegan desserts and premium specialty coffee from Sodexo’s partner, Origin.
Sodexo’s UK HQ, based at One Southampton Row, was transformed in 2021 to create a welcoming workspace embracing new ways of working and smart building technology. A truly connected workspace using the internet of things is felt throughout, with sensors tracking air pollution, desk usage and energy management to continuously improve the office environment.
Offering three distinct experiences – work, collaboration and showcase – the office provides an adaptable workspace that can accommodate a range of activities and events, just like this one. Sodexo’s Vital Spaces approach was used to redesign the space to provide a workplace which not only prioritises employees experience but is a showcase of for its eco-system of workplace services.
Sodexo’s Corporate Services business delivers workplace services, facilities management and food services to some of the world’s most recognisable brands. Its teams have expertise operating across a range of different environments in the corporate sector, including headquarters, regional offices, data centres, manufacturing centres and research and development hubs, in sectors as diverse as professional services, financial services, pharmaceuticals, media and technology.
The panellists were::
Panel moderator: Caroline Baldwin, features editor, The Caterer.
Caroline is a well-respected editor, writer and journalist based in London, currently working at The Caterer magazine. Caroline's expertise lies in the hospitality, food, technology, retail and consumer trends space.
Linda Hausmanis, CEO, Institute of Workplace and Facilities Management (IWFM)
Linda was appointed CEO in October 2016 where she embarked on a programme to create a modern professional body and to re-position workplace and facilities management as a value-creating profession.
Ali Khan, Chief Operating Officer SHAPE
Ali is a workplace wellbeing guru and one of the biggest drivers behind SHAPE, the world's most comprehensive employee performance survey that brings together all the factors necessary to know your people.
James Greetham, founder and CEO Sprung Collective
Founder of Sprung Collective, James is one of the most experienced players in the London food service market with a career background working in senior roles with many of the industry's leading names and companies over a quarter of a century.
Claire Atkins Morris, Director of Corporate Responsibility Sodexo UK & Ireland
Claire has spearheaded a scientific and realistic approach to Sodexo's Net Zero plans and leads the relationship with SBTi - the Science Based Target Initiative which drives ambitious climate action by enabling companies to set science-based emissions reduction targets, in line with a 1.5 degree future. Sodexo has committed to being Carbon Neutral by 2025 and reaching Net Zero by 2045 - Claire is making that happen.
Learn more about Corporate Services