Essence by Sodexo delivers a suite of cleaning offers to accommodate all our clients’ cleaning requirements delivers a suite of offers to accommodate all our clients’ cleaning requirements, regardless of the scale or industry setting of their business.
Examples of where we deliver our services include:
pharmaceutical production facilities
hospitals and healthcare establishments
residential care homes
In addition to conventional office spaces, we also service high-risk, secure environments and public access areas to the required standard, typically:
healthcare facilities needing infection control
reducing health risks to asthmatic children through
targeted cleaning in schools
the cleaning of a state-of-the-art medical laboratory
meeting GLP standards
Underpinning our cleaning offer is the Specification, Labour and Budget Model (SLBM) – a framework that enables us to create a cleaning package tailored to meet your individual needs.
Our SLBM is built on key performance indicators that demonstrate in a clear and measureable way whether or not our work is at the level it needs to be. Indicators can vary from the quantitative measurement of the cleanliness of an area to the qualitative analysis of client satisfaction surveys.
We understand that the results we deliver need to be visible and measurable, whether in the environmental underpinning or the competency of our cleaning staff. By monitoring our input and measuring the tangible outputs, we demonstrate to our clients with complete transparency where we add value to their business.
We encourage you to co-author your own contractual cleaning agreement with us. While our focus is often dictated by the kind of working environment we are asked to operate, there are aspects of our client-centred cleaning offer that you will want to control – and we are flexible to do this.
Whether your chief operating hours fall in the early morning, throughout the day, during the evening or at night, we schedule our servicing hours around your core business activities.
Our environmentally-friendly cleaning solutions are devised to meet the rising demand for cleaning services that respond to the ‘environmental conscience’ of today’s ethicallyminded business owners.
We are working to minimise our impact on the environment by using our suppliers’ most up-to-date, cost-effective, environmentally friendly products, chemicals and processes, including:
micro fibre products
ergonomically-designed, durable mopping systems
suction cleaners designed to retain micro-particles
the introduction of central waste recycling stations
waste management audits
daylight cleaning, where possible, to reduce the need for lighting
optimised work patterns to reduce total labour and travel
Our management and cleaning staff undergo specific training, much of which is validated by the British Institute of Cleaning Science.
Our basic skills training programme is supported by a suite of standard operating procedures and records of competence, giving us absolute confidence in the calibre of staff we deploy to your work premises.
All professional training of our cleaning staff is informed by current legislative guidance and will continue to be updated in accordance with legislative changes and any new regulatory requirements that ensue.
Of course, the business of cleaning applies to all businesses, not least our own. We create efficiencies between our cleaning and food offers, the obvious overlap being food preparation.
In fact, we employ our integrated expertise across our whole estate – that’s how confident we are about our cleaning methods.