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Sodexo shortlisted for five IWFM Awards

The IWFM Awards are the ‘Oscars’ of the FM industry, recognising and showcasing best-in-class workplace and facilities management and evidence of its impact on business, the economy and society.

We are delighted that five Sodexo submissions have made the shortlist this year, which a fantastic result and puts us at the top of the leader board vs our competitors. Our finalist submissions highlight the strength of our business and teams – our innovation, strong client relationships, commitment to social value and investment in our people.

The winners will be announced on the 14th October at the IWFM Awards dinner in London. We wish all our teams the best of luck.

A summary of our finalist submissions:

Impact on Society and Social Value

Sodexo Public Service Pledge, Sodexo

Rebuilding the public trust in outsourcing is critical. Since 2015 Sodexo have published their Public Service Pledge to demonstrate their social value commitment in their contracts, their people and the communities that they serve. These are transparent and measurable demonstrating their conviction that a business involved in running public services – signs a social contract, as well as a commercial one.

Innovation in People Development & Empowerment

Sodexo CARES, Healthcare

Sodexo teams are trusted with the welfare of patients, visitors and staff at hospitals and healthcare facilities across the UK. The services they deliver create valuable impressions that enhance the patient experience.

CARESCARES is Healthcare’s bespoke training programme that brings structure and process to the art of being good at what we do. It takes the core principles of caring through everyday actions and turns them into recognisable tools and programs, which are used to train and develop every member of our team in the practise of going above and beyond. An established programme, it’s been recently refreshed to make it more relevant and engaging.

Featuring a range of innovative tools and resources, CARES is so much more than a training programme. It builds confidence and nurtures transferable soft skills that empower and develos people in their role and beyond.

Innovation in Products and/or Processes

Sodexo Integrator - Creating and managing property solutions to improve quality of life

Sodexo’s property/workplace ‘Integrator’ service is an innovative contracting model enabling a client to directly contract with multiple suppliers for the provision of property related services.  Sodexo, as the Integrator, is the single interface with the client with responsibility for management services across the entire spectrum of real estate management including: strategy and portfolio planning, lifecycle, capital programmes, asset management, contract management, financial management, project and programme management, assurance and audit; supplier management, health and safety, and environmental management.

A disaggregated supply chain is brought together by the ‘Integrator’ to provide integrated management of processes, systems and people. Sodexo’s role is to ensure trusted data and provision of management information enabling more informed, strategic decision-making.

Innovation in supplier relationships

Together Stronger Partnership, AstraZeneca and Sodexo, Corporate Services

Sodexo has worked with AstraZeneca since 2008, in a contract covering fully integrated Facilities Management (IFM) in the UK and Soft Services in Sweden.

Chef with saladsIn the latter half of 2017 the contract was coming to an end and the teams took the decision to work together on an ambitious partnership agreement and a Transformation project, which they titled the Together Stronger Partnership (TSP). They undertook a thorough review, defining a shared mission, setting out behaviours and a clear governance structure, deploying several transformation workstreams and creating the tools required to measure the success of the partnership.

Eighteen months in, the transformation is delivering great results both for the working relationship between AZ and Sodexo, as well as in terms of workplace experience and FM services.

Manager of the Year

Fiona Stewart, Student Living by Sodexo

In the schools and universities segment, Fiona Stewart is a finalist in the Manager of the Year category. Fiona works in Sodexo’s student living business as Contract Director for the Northumbria University contract; the largest within our student accommodation portfolio.

Fiona oversees all hard and soft FM services within Northumbria’s residential estate, leading a team of 50, and also has responsibility for delivering a residency life programme for 2,600 young adults in the student accommodation, which links to pastoral and university support services to enhance the student experience.

Fiona has recently been awarded the IWFM Level 6 Extended Diploma and channels her passion for increasing gender diversity in FM careers into her role as an ambassador for Sodexo’s FM Hub. Fiona naturally demonstrates leadership and management qualities, she is an emotionally intelligent individual who epitomises team work, through liaising and supporting her colleagues with operational support, development support and sales support. She is quick to share her experience and insight within the sector along with areas of innovation that she has deployed within the business.

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