Service Operations careers

Service Operations

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Service Operations supports the growth of our segments within our Sodexo business. We ensure we understand each segments' needs, challenges and objectives in order to develop services that help them to meet their clients’ demands.

We bring specialist subject matter expertise relating to food, FM, supply chain, HSE, IS&T, bid production and mobilisation of service lines in order to drive standardisation, best practice and efficiency resulting in improved safety, profitability and growth.

There are nine teams within Service Operations:

Bid support  Mobilisation  Contract Optimisation  Food Platform  Hard FM Platform  Soft FM Platform  Supply Management  HSEQ  IS&T

Working in Service Operations


Sean HaleyWithin Service Operations, our role is to support the growth of our business by developing, integrating, deploying and continually improving processes, systems and tools, which contribute to the safe, efficient and innovative design and delivery of services we provide to our clients. "What’s more, we’re focused on doing all of that at predictable and competitive cost and quality."

Sean Haley, Managing Director, Service Operations, Sodexo UK&I

Our vision

Our vision is to bring the best of Sodexo to all our clients and consumers with all our employees committed to a zero accident mindset.

To achieve this vision, we need some guiding principles…

Underpinning our priorities, we have three commitments:

  1. To support our Quality of Life positioning
  2. To help sites be more efficient
  3. To drive innovation and continuous improvement

Service Operations vision

Find out more about the corporate services we provideCorporate services.



Lauren Kyle, head of cleaning, Sodexo UK & Ireland

Lauren Kyle, head of cleaning, Sodexo UK & Ireland and chair of the Business Services Association Cleaning Committee blogs about the Future of FM seminar

"We should work together as an industry not only to develop the people we have but to develop links with schools and colleges to ensure the next generation are feeding into the pipeline of talent for the FM industry."

Diversity matters to us

At Sodexo diversity matters to us.  We believe that a diverse workforce reflecting the diversity of the customers we serve means a more successful business.