Our switchboard services are designed to be personalised and professional and tailored to your specific demands.
Whether this is incorporating the relevant languages or cultural needs or aligning the way we greet people with your strategy, we always make sure that, as the “face of the Trust”, we personalise in the most appropriate fashion.
This service, as with many, is about people and technology. We use the latest software to route and direct calls and requests efficiently.
We also makes sure that our operatives really know how to greet, treat and help people in this very sensitive environment.