Sodexo’s team at Richmond, the American International University in London has received the Rise Safe label from Bureau Veritas.

Introduced in June 2020 the Rise Safe label provides reassurance that Sodexo’s team has successfully implemented measures to ensure the University is Covid-19 secure and has received a Certificate of Assurance from Bureau Veritas, a world leading testing, inspection and certification company. 
The audit required Sodexo to implement appropriate measures, policies and procedures, in accordance with local and national guidelines and WHO guidance to reduce the risk of Covid-19 transmission. 

Each assessment has two stages – a support system assessment and online site assessment. Sodexo and the University passed both assessments with just a handful of suggested improvements.

Simon Knight, managing director, universities, Sodexo UK & Ireland said: 

We’re delighted with the Bureau Veritas certificate as it provides independent assurance to students and their parents, staff and faculty, that we have excellent health and hygiene protocols in place. The successful assessments are a result of our collaborative approach between the University and Sodexo since the very start of our partnership.

Bureau Veritas highlighted a number of Sodexo’s processes for the successful certification, including:

  • A comprehensive range of Covid-19 mitigation measures on campus
  • Sodexo’s Covid Campus Outbreak Plan endorsed by the Richmond Borough Director of Public Health
  • Weekly Covid-19 update meetings with core team

Dean Morley, chief operating officer and director of HR for the University, added: 

The last 18 months have been really challenging for everyone so we’re thrilled with this award which recognises the high standards and dedication of both Sodexo and our excellent student affairs and estates teams. The certificate is also testament to all of our staff and faculty who have worked diligently throughout the pandemic to ensure that the University is safe for everyone.

Sodexo’s 30 plus-strong team delivers a range of services at the University including cleaning, security, catering, reception, maintenance and energy procurement.

As students return for face-to-face teaching, the University will continue to have measures in place in accordance with current UK Government guidance.  These measures include:

  • Wearing face coverings in internal transit areas such as reception, corridors, library as well as in classrooms and offices
  • Washing hands or using hand sanitiser available on site
  • Following marked traffic system within buildings
  • Employee rotas to plan and manage on-site numbers
  • Maintaining social distancing where possible


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