Sodexo has won the Innovation Award at the 2020 International Facility Management Association (IFMA) Awards for its outstanding contribution to the facilities management industry and its development of an operations app.

The award was given in recognition for Sodexo’s Corporate Services and its responsiveness to the COVID-19 pandemic.

Sodexo’s Corporate Services – Global Strategic Accounts developed an app so that firms could stay safely working at thousands of business premises globally, including 109 in the UK & Ireland.

This solution was designed to help decision-making and be a real-time management tool. Its benefits include tracking PPE needs, inventory availability and risk management, including Covid aggregate impact per client, in alignment with GDPR requirements. Meanwhile, it has allowed on-site Sodexo staff to respond immediately to new or changed needs and immediately deal with service amendments, business continuity and cost management plans.

Karen Pleva, Sodexo CEO Global Strategic Accounts, Corporate Services, said: “I am immensely proud that our collective efforts have resulted in this Innovation Award. It recognizes tremendous teamwork, an incredible spirit of innovation and epitomizes our core values: service spirit, team spirit and spirit of progress. Looking back, there was an urgent need to get details about reported the impact on facilities for both client and supplier operations. We turned to an off-the-shelf system - Microsoft’s PowerApps and Power BI - to develop the structure and system that met our needs. In just four weeks, operations people from around the world were using it for diverse needs, and it now instantly flags relevant and crucial details from 1,400 client sites worldwide.”

IFMA’s Awards of Excellence recognise the outstanding achievements of individual members, chapters, councils, communities and partners. Each year, awards are presented at World Workplace, honouring those who have made exceptional contributions to the advancement of the FM profession and the association.

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