Hospital facilities that support great care

We provide health & care and hospital facility management services that help you deliver outstanding care for your patients, staff and visitors. From portering to infection protection, we offer the full range of hospital facility management services to NHS.

Our services are designed to make life easier for your patients and staff, making sure that the right setting is provided for your hospital to deliver effective and safe healthcare. 

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NHS facilities management services

Whether we’re supporting you with patient experience insight, keeping your hospital clean and safe, or providing a welcoming front of house, every one of our health & care facilities management services are designed to help deliver better care.

Patient experience and insights

Experiencia combines the personal touch with real-time data so you can provide a better experience for all your patients. It works by combining rich and purposeful patient conversations with improved processes to create a deeper understanding of patients’ non-clinical care needs.

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Infection control and prevention

We provide an evidence-based approach to environmental infection prevention that goes beyond simply ensuring surfaces in healthcare are visibly clean. Protecta combines the power of technology, proven processes, and fully trained specialists to tackle infection risk, safeguarding your patients, staff and visitors.

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Hospital porters

We’ll make sure your patients are timely and smoothly transferred between your busy clinical services, wards and departments. Traczo uses a Wi-Fi based real time location system to improve the efficiency of the portering service.

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Front of house

We’ll help you create a warm and welcoming first impression with our approachable, customer-focused and fully trained professionals. Set the tone for the best possible patient experience with a friendly and efficient front of house team that’s supported by our ongoing improvement and development programme.

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Health and Care cleaning services

We provide hospital and clinical cleaning services designed to reduce the risk of infection and help you improve outcomes. Our evidence-based approach to environmental infection prevention goes beyond simply ensuring surfaces in healthcare are visibly clean. With Protecta, we deploy technology, process and trained specialists based on infection risk, to safeguard your employees and your patients.

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Healthcare courier services

We provide efficient, compliant and sustainable healthcare transport solutions – delivering across an estate, the community and between partner organisations. 

Designed to address your challenges, our technological, data-led service will be right-sized, flexible and adaptable - improving productivity and helping meet Net Zero targets. 

Our expertise cover patient specimens, blood (for transfusion), medications, medical records, equipment and domestic waste.

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Keeping health and care flowing every day

Whether you want to target a specific area of operations, need to dovetail with existing facilities management services, or want us to support your entire approach to facility management, we’ll flex our services and solutions to meet your needs. 

We understand the challenges of operational management in healthcare and will work with you, combining cutting-edge technology with our extensive experience in health & care facilities management to deliver sustainable operations. 

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Improving staff and patient experience

Helping you to improve the experience of your patients, staff and visitors is the common thread that runs through all of our facilities management services.  

We never forget that health & care facilities management must always be about providing services and solutions that improve patient experiences and outcomes so, you can count on us being a caring partner. 

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Using technology to improve outcomes

You’ll find technology at work in every one of our services. From sophisticated digital facilities management platforms to asset tracking that means your porters always know where they can find the equipment they need, we are continually working with our technology partners to continually develop solutions, thus ensuring we are using the latest technology.

Bringing our global health services expertise together with the power of science and technology means we can design and deliver more effective and efficient facilities management services to help you achieve the best health and financial outcomes.

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53 countries

where we support health and care services across the globe.

Sodexo has become a long term strategic partner within the healthcare industry. We work alongside NHS and private providers of all shapes and sizes every day, helping deliver people-centred health and care services that create positive patient experiences.

Making a positive social impact

Green forest

Our Social Value Pledge

Sodexo’s Social Value Pledge sets out what we’re doing to help take care of our people, planet, places, and partners. The Pledge details a range of immediate commitments that will help us meet the three-year Social Value Strategy woven into our strategic business ambitions.

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Saying no to plastic

We’re phasing out single-use plastic across our health & care sites. We’ve already stopped using many items, such as plastic straws and stirrers, and have switched to innovative, sustainable solutions, such as re-useables, bioplastics, organic material, and other environmentally friendly initiatives.

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