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Delivering social value

Rebuilding public trust in outsourcing public services has never been more important. Providing positive outcomes and improving quality of life for our consumers and local communities and our people is part of our DNA. We are committed to meeting society’s expectation of public services that work better.

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Delivering positive impact is in our DNA

When we were founded more than 50 years ago, improving quality of life was at the centre of our ethos.

Sustainable practicesThat emphasis of having a positive impact on the world continues today, and we're committed to providing services that deliver value, better outcomes and drive progress. We operate efficiently and invest profits into sustainable practices and innovation.

As the world's 19th largest employer we take our responsibility for our employees' wellbeing seriously, as well as the communities where they live and work.

Coins iconContracts can't be based on price alone

We recognise that the practice of awarding contracts based solely on price doesn't lead to positive outcomes. Sodexo has been lobbying for a number of years to include social value in government procurement. 

Measurement based on outcomes

We have firm ethical values, but without actions, principles are only aspirations. Our public service pledge brings our core quality of life principles to life through measurable targets and case studies.

We have been committing to our social impact principles through our UK public service pledge since 2015.
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We review our pledges, measure and report on them, utilising the themes, outcomes and measures outlined in National Social Value Measurement Framework to highlight the positive outcomes we have delivered both in our contracts and the impact on the communities where we operate.

Social Value Act 2012

The Public Services (Social Value) Act 2012 is an Act of the Parliament of the United Kingdom. The Act calls for all public sector commissioning to factor in economic, social and environmental well-being in connection with public services contracts.

Below are some examples of how Sodexo is putting social value into practice:




Employing a diverse workforce for the delivery of the service including the employment of veterans and service spouses/partners.  

Job creation/employing from a local community or disadvantaged groups.  

Environmental policy and prevention strategies

Collaborating with the voluntary and community sector, including users involved in designing and delivering the service. 

Training and development opportunities and the creation of apprenticeships. 

Reduction in waste to landfill. 


Opportunities for Small and Medium Enterprises (SMEs) including Voluntary, Community and Social Enterprises (VCSEs). 


Our public service pledge demonstrates in more detail how we are delivering measurable impact of social value.

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