Sodexo’s Offshore Living delivers exceptional experiences, every day
Of the 16,000 plus workers surveyed in 2023, 63% of the offshore workers in UK stated that their offshore living experience was very good. Using customer insights, Sodexo has recently refreshed the offshore offer to ensure it is meeting the needs of today’s offshore workers.
“Sodexo has a strong safety culture across all the markets it operates and ensuring the health and wellbeing of everyone working on an offshore installation is always our top priority. We have taken feedback from our existing customer base and used this to improve and enhance the services we deliver.”
There is no mistaking that life's tough for people working in isolated, extreme environments. Thus, organisations are realising how important workforce engagement is, which is why Sodexo is ensuring the best-lived experience possible for its clients’ workforce through the delivery of an integrated suite of service.
Of the 16,000 plus workers surveyed in 2023, 63% of the offshore workers in UK stated that their offshore living experience was very good. Delving deeper into why this is not higher, Sodexo’s survey revealed that offshore workers said the quality of food was a critical factor for them along with the accommodation infrastructure and the need for more recreational avenues such as entertainment and internet access.
Focus on food
The survey showed that Sodexo’s consumers in UK were satisfied with its food services, rating it 4.5 out of 5 in terms of overall satisfaction, taste of food, variety of food and healthy options offered. They also revealed that they wanted easy access to nutritionally balanced meals in a modern and stylish social space.
Taking this valuable insight, the team at Sodexo has made improvements to its offer and has introduced Kitchen Works Co. by Sodexo food service into all installations.
By introducing Kitchen Works Co., Sodexo’s skilled culinary teams on installations have a bank of over 2,000 recipes at the touch of their fingertips and are able to spend less time on administrative tasks, allowing them to focus on the delivery of delicious and nutritious meals.
“One of the biggest changes we have made is to introduce a new food offer which not only offers an updated and more extensive range of meals but helps our teams focus on creating outstanding food experiences by introducing new tools and systems to support them. All the improvements we have made have been created not only to deliver the best and most efficient service possible but to improve the lived experience of those working offshore which we believe will support our clients in their goal to recruit and retain the best talent for their operations.”
Local suppliers have also played a major part in Sodexo’s catering services and will continue to do so with Scottish suppliers providing a range of first-class products and produce.
The new menus for Offshore Living have been developed with the offshore worker profile in mind to ensure offshore workers are able to refuel, recharge and regroup. The menus include a wide range of dishes, including global flavours, familiar favourites, healthier and sustainable options using quality ingredients, sourced locally where possible. And, for the first time, offshore workers will be able to see not only the allergens, but also the calorific information on every dish.
"We have always focused on delivering the highest standard for our offshore clients to help and protect their workforce who operate in challenging environments."
To ensure the living quarters and common areas are the best they can be, Sodexo’s skilled offshore teams will deliver new, improved cleaning regimes based on its high standards and global practices.