Sodexo wins contract to provide soft FM services at new Community Diagnostics Centre in Stoke

Facilities management (FM) providers play a central role in ensuring healthcare environments run safely, efficiently and reliably.
By combining healthcare expertise with technology and extensive FM experience, facilities management providers such as Sodexo work in partnership with NHS organisations to deliver essential services such as cleaning, portering and security, which help maintain hygiene standards, support patient flow and keep sites operating smoothly. These functions are critical in clinical settings, where safety and consistency directly impact patient experience and outcomes. 

For NHS trusts, selecting the right FM partner is critical to ensuring healthcare facilities operate safely and effectively. Key considerations include proven healthcare experience, the ability to mobilise services quickly, and a strong understanding of how FM supports clinical environments - particularly in areas such as cleaning, portering and security. A trusted partner can help ensure smooth day-to-day operations, enabling clinical teams to focus on delivering care from the outset.

Building on an existing partnership can give NHS organisations confidence when expanding or developing new sites. An FM provider with an established presence already understands local operational requirements, standards and ways of working, which supports continuity and reduces risk during mobilisation. In Stoke, extending a long-standing relationship with Sodexo has helped ensure a consistent approach to service delivery, supporting both operational efficiency and a high-quality experience for patients and staff.