
83%
83%
Satisfaction rating for cafes and coffee shops which remain the strongest performers

The Annual Defence Survey is Sodexo’s primary channel for measuring satisfaction levels across our defence portfolio
View the reportThe results give us valuable insight into the on-the-ground perceptions of Sodexo’s services, so we can refine our offers and products, build on what we do well and plan for the future.
The data shows that where we’ve acted on research recommendations – such as implementing digital meal services, expanding nutritional information and enhancing staff training – satisfaction has risen measurably across the portfolio
