Defence Property Management and Technical Services

A man in a blue shirt operating a machine

Supporting the UK Defence estate's needs with infrastructure and equipment services.

Technical services to support Defence

Maintenance services
We keep infrastructure and equipment in good working order, ensuring a safe and healthy environment is maintained. Our dedicated staff are trained and well-skilled in ensuring the smooth working and seamless operations of heavy-duty equipment on site, including estate planned and reactive maintenance, life cycle and project management, as well as building maintenance and refurbishments.
Statutory compliance
Compliance, monitoring tools and reporting are front and centre of our approach to responsible estate management. By ensuring compliance, we are not only meeting clients’ specific needs but also maintaining high-quality standards in our operations.
Customer insights
We listen to our consumers – your people – to understand their needs and expectations, and deliver customer-shaped solutions. We embrace a data-led approach, through research and analysis, to provide actionable insights for our clients.

Customer experience
Valuable customer experience goes beyond meeting customer’s expectations. Military personnel require certain needs, from pre-arrival, arrival, living on base and departure, so we ensure that throughout these stages, they are given a prime experience.
Technology enablement
We utilise technology in our operations to enhance the lived experience of personnel on military bases. To understand and support the customer journey, modern expectations are met on base with the use of food-ordering apps and other technologies.
Social value
The military’s responsibilities extend to the people, communities, and families of military staff. This is why Sodexo supports the Ministry of Defence in delivering meaningful social impact, through various initiatives and processes across defence sites.
Physical environment
Creating a space where military personnel can unwind and socialise on site is key. This is why we created Village - a modern and lively social hub that fulfils the dynamic needs of the military and generally enhances the quality of life on base.
Catering, retail & leisure
Food is undoubtedly crucial in the physical and mental development of military personnel. With a broad range of dining, convenience and retail solutions across sites, we provide a friendly and social environment for staff wellbeing.
Facilities management
Keeping physical environments safe and smooth-running contributes significantly to the lived experience of service personnel. From cleaning and waste management to mess management and hard FM services, an efficient and seamless experience is ensured.

Improving the wellbeing of the Whole Force

While a career in the Armed Forces is unique and rewarding for many, their mental wellbeing is also important. Read more about the frustrations and new priorities of service personnel, and the improvements that could impact their lived experience.

Download the report