Supporting the UK Defence estate's needs with infrastructure and equipment services.
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Valuable customer experience goes beyond meeting customer’s expectations. Military personnel require certain needs, from pre-arrival, arrival, living on base and departure, so we ensure that throughout these stages, they are given a prime experience.
We utilise technology in our operations to enhance the lived experience of personnel on military bases. To understand and support the customer journey, modern expectations are met on base with the use of food-ordering apps and other technologies.
The military’s responsibilities extend to the people, communities, and families of military staff. This is why Sodexo supports the Ministry of Defence in delivering meaningful social impact, through various initiatives and processes across defence sites.
Creating a space where military personnel can unwind and socialise on site is key. This is why we created Village - a modern and lively social hub that fulfils the dynamic needs of the military and generally enhances the quality of life on base.
Food is undoubtedly crucial in the physical and mental development of military personnel. With a broad range of dining, convenience and retail solutions across sites, we provide a friendly and social environment for staff wellbeing.
Keeping physical environments safe and smooth-running contributes significantly to the lived experience of service personnel. From cleaning and waste management to mess management and hard FM services, an efficient and seamless experience is ensured.
While a career in the Armed Forces is unique and rewarding for many, their mental wellbeing is also important. Read more about the frustrations and new priorities of service personnel, and the improvements that could impact their lived experience.
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