Powering healthcare service efficieny through smarter technology

We’ve seen the opportunities to deliver health and care FM services in a more connected way, and have put smarter solutions at the heart of our strategy. By listening to the pressures clients and clinical teams are under – cost, productivity and patience experience – we’ve made our operations smarter to lighten that load. 

We know it’s working. Our clients are telling us so.

Sodexo’s chosen system, Traczo, uses a WiFi-based real-time location system to improve the efficiency of the portering system. Traczo digitises the end to end task management and allocation process, making it easy for clinical teams to request a porter electronically on a computer or tablet. Tasks are then automatically allocated to the nearest porter and can be tracked and escalated in real time.

Implementing Traczo can transform porter productivity. In our initial trial, the system led to a 20% increase and a 14% improvement in response times. Hear more from Anand Surana, co-founder of ICEGEN, the company that created Traczo.