Health & Care Soft Facilities Management  

Effective, safe support services designed to make life simpler for your staff and patients.

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NHS Facilities Management Services 

  • Patient Dining & Retail 

    Our flexible and comprehensive range of patient dining solutions provide sustainable and cost-effective services that meet your patients’ diverse nutritional needs. Developed by our dedicated dietitians, our solutions support improved clinical outcomes and experience. Innovative retail and vending solutions create real moments of respite and enable us to deliver hot and cold food 24/7 across the most complex hospital estates.   
    Smiling, happy young boy sat in bed with his breakfast cereal in front of him

  • Protecta Infection Control & Prevention

    Protecta is an evidence-based approach to healthcare environmental infection prevention that goes beyond simply ensuring surfaces are visibly clean. Combining the power of technology, proven processes, and fully trained specialists we tackle infection risk, safeguarding your patients, staff and visitors. 
    A member of the Sodexo team cleaning an empty bed in a hospital corridor before it is used on a ward.
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  • Experiencia Patient Experience & Insights

    Experiencia, our unique patient experience and insights solution, combines the personal touch with real-time data enabling you to deliver a better experience for your patients. It works by combining rich and purposeful patient conversations with improved processes to create a deeper understanding of patients’ non-clinical care needs – which can be supported in the moment. 
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  • Hospital Portering   

    We’ll make sure your patients are smoothly transferred in a timely manner between your busy clinical services, wards and departments. Traczo uses a Wi-Fi based real-time location system to improve the efficiency of the portering service. 
    Two porters moving a bed in a hospital corridor
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  • Front of House 

    We’ll help you create a warm and welcoming first impression with our approachable, customer-focused and fully trained professionals. Set the tone for the best possible patient experience with a friendly and efficient front of house team that’s supported by our continuous improvement and development programme. 
    Two older patients sat in hospital reception waiting for their appointment as nurses pass by
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  • Clinical Technology Management 

    MTS Health, our clinical technology management partner, provides independent strategic insight and tailored guidance to help healthcare providers maximise their operational and financial efficiency. Clinical outcomes are enhanced as teams are better able to choose, use and manage clinical technology more safely and compliantly.  
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  • Security 

    We provide professionally managed safe and secure environments for all patients, visitors and staff. Our expertise has been developed through decades of experience managing and delivering security services in challenging environments.
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Healthcare courier services 

We provide efficient, compliant and sustainable transport solutions – across a health & care estate and the community.  


Whether it’s blood, medications, equipment or waste, our technological data-led service will be right-sized and adaptable - improving productivity and helping meet Net Zero targets.  

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Client testimonial

We rely on our partners such as Sodexo to deliver our vision and we are confident their dedicated team will support us with this and we look forward to working in partnership for another four years.

Rob JepsonGroup Director of Estates and Facilities  

Using technology to improve outcomes  

Technology is embedded in all services - from sophisticated digital facilities management platforms to asset tracking, we continually develop the latest solutions. 


Global health expertise, alongside science & tech, deliver effective and efficient facilities management services with the best outcomes. 

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Making a positive social impact 

Sodexo has always been aiming to contribute positively to the communities in which we live and work, through every interaction. 

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Our social impact pledge  

The Pledge sets out how we take care of our people, places and partners. It helps us meet commitments woven into our strategic business ambitions. 
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Reducing Health & Care emission 

Every day we work hard to support our health and care partners on their journey to Net Zero, resulting in us achieving a Level 4 NHS Evergreen status - the highest level of maturity.
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We also offer hard facilities management services for Health and Care

Explore our Health and Care Hard FM Services

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