Working alongside healthcare providers every day
Healthcare management services that help improve outcomes
In a world of growing clinical demand and workforce challenges, we help healthcare providers create positive patient experiences, improve patient flow, and promote the wellbeing of staff and communities.
By marrying our global health services expertise with the power of science and technology, we re-think, design and deliver more effective healthcare facilities management services that help to achieve better health and financial outcomes.
Private healthcare experiences that go further
At Sodexo Healthcare, we help private healthcare providers deliver the personal, caring and quality experience patients expect by matching your commitment to excellence with facilities management and hotel services that help to set you apart.
We use the power of science, technology and innovation to deliver health management services in the private sector that consistently create the highest standards of positive patient experiences.
NHS Healthcare Management Services
We’ll help you build scalable and responsive estates and facilities services, making it easier for you to adapt to changing demand, reduce backlogs, and continue to deliver outstanding care while maintaining patient flow.
NHS Facilities Management
We’ll work with you to ensure that all your essential facilities management services play their full part in delivering better care for patients, staff and visitors. From portering to infection prevention, our facilities management services for the NHS will help you deliver the care patients, staff and visitors expect and deserve.
Patient Experience and Insights
Experiencia enables you to improve patient experience in the moment and understand where to focus continued improvement in non-clinical services. It works by combining rich and purposeful patient conversations with the power of meaningful real-time data so you can provide a better experience for all your patients.
Scaling services to manage the Covid-19 elective surge
Sodexo Healthcare set up and managed almost a third of the UK’s Covid-19 testing facilities during the pandemic. We created 10,000 jobs, including clinically trained sample collection staff, for all test centres nationally, and safely collected over 10 million COVID-19 samples for processing.
Expertise that understands and adapts to your setting
We can tailor our services to the full range of different healthcare environments, from a dedicated children’s hospital to long-stay, older adult, dementia, and brain injury units.
As well as our experience in the full spectrum of acute hospital settings, including A&E and intensive care, we also understand how to provide support in specialist settings, such as mental health, forensic, eating disorder and deaf units.
What our customers sayWe know that what makes the most difference to our patients is the person-to-person interaction, and like the NHS, Sodexo are all about their people. Sodexo colleagues, from frontline colleagues to their management teams, have been with us all the way through.
- Bridget O’Kelly, Chief People Officer, Buckinghamshire Healthcare NHS Trust
What our customers sayWhen we needed to quickly find a solution to ensure the continuity of our LFD testing strategy it was clear that Sodexo could rapidly mobilise and provide a flexible service ready to suit the ever-changing demand of COVID-19 testing.
- Ken Stringer, Public Health Programme/Commissioning Lead, Shropshire Council
What our customers sayIt’s not just the impact Sodexo have on our colleagues, but on our patients too. Sodexo people have a real focus on customer service and are really caring.
- Bridget O’Kelly, Chief People Officer, Buckinghamshire Healthcare NHS Trust
What our customers sayOver the years we’ve developed an open, partnering approach with Sodexo, which works incredibly well. Sodexo are very proactive in helping the Trust and meeting our needs. We work well together but don’t get comfy, because we have shared goals and services to deliver.
- Lisa Wright, Head of Facilities, Northern Devon Healthcare NHS Trust
Global health and care expertise to help you improve outcomes every day
Sodexo is a leading global outsourcing company working in the healthcare facilities management sector in the UK and Ireland. We're committed to improving health and financial outcomes, in a manner that contributes to patients, providers and communities.
We help public and private organisations in the UK and Ireland deliver services effectively by providing expertise, innovation, and capability in core operational functions.
Working by the side of health and care providers, we deliver services powered by science, technology, and global expertise.
In the UK and Ireland, our 14,000 healthcare colleagues provide people-centred care through patient nutrition, catering, and food services; retail services; environmental care and infection prevention; healthcare technology management and technical services; facilities management, estate management, and property management; hotel services, security, and concierge services; patient experience and insight.
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countrieswhere we support healthcare services across the globe.
Sodexo has become a long term strategic partner within the healthcare industry. We work alongside NHS and private providers of all shapes and sizes every day, helping deliver people-centred health and care services that create positive patient experiences.
Awards and Milestones
Positive impact
Sodexo says no to plastic
We’re phasing out single-use plastic across our healthcare sites. We’ve already stopped using many items, such as plastic straws and stirrers, and have switched to innovative, sustainable solutions, such as re-useables, bioplastics, organic material and other environmentally friendly initiatives.
12 months to be proud of
Strategic opportunities in a new era for healthcare
Key FM challenges when delivering positive patient experiences
What is patient experience and why is it so important?
Eight ideas for creating a great patient experience
What makes a good patient experience?
Patient experience: why the personal touch matters
Creating positive patient experiences in the new normal
An introduction to Automated Room Disinfection
