Hospital Portering with Care

With a key focus on providing a professional, efficient and dynamic service to patients, our porters ensure smooth transport to departments and wards site-wide.


Porters are one of the only non-clinical teams to provide patient care that can directly impact a patients health - better patient experience is directly linked to better health outcomes.

hospital portering services

Our commitment to you

  • Patient-focused CARES culture - working alongside you, we treat people with compassion, respect and dignity.
  • An agile approach allows us to respond to changing hospital demands quickly and efficiently.
  • We champion your values to create a seamless experience for patients and their families.
  • Innovative indoor location technology - ensures a connected workforce and better patient care, saving hours of clinical time.
  • We combine global healthcare experience and evidence-based science to continually improve patient health and financial outcomes.

Improvements and innovation

By using new technology, including our advanced tracking system, we can quickly match porters to patient demand in real-time. This means tasks can be automatically allocated to the nearest person and response times are dramatically reduced. This syncs your whole team, transforms your workflow and enhances patient care.


We also work closely with suppliers to provide you the best wheelchair management with added reassurance through our real-time asset tracking for 24-7 protection. Our anti-theft promise even gives you free replacements of stolen wheelchairs.


Sodexo's innovative on-site digital mailroom solution scans inbound letters and has access to direct printi outbound mail, centralising your mail service.


Our package management solution tracks items from receipt to delivery electronically. The use of smart lockers allow mail items and other valuable goods like medical records to be delivered securely.


In addition, we have the capability to RFID/Bluetooth tag gas cylinders enabling automated and accurate stock assessments that improve and inform ordering, whilst adding a layer of security should any cylinders be removed from the site. This process supports an automated gas cylinder stock ordering system which is triggered automatically, so you’re never without.

hospital portering services

How Patient Portering Improve Outcomes

Porters are a vital service in the delivery of a frictionless hospital experience. Our portering teams tackle over 1.7 million different tasks every year for the NHS and routinely score a regular patient satisfaction of above 90%.


We will work with you to improve compliance, response times and labour untilisation to the high standards your patients, staff and visitors expect.

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healthcare patient portering

Positive impact

Social Impact pledge 2021 front cover - people, planet, places, partners

Social impact pledge

Our ethical manifesto for leading the way to improve quality of life for our society and planet.

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Sodexo says no to plastic

Sodexo says no to plastic

Sodexo has banned the purchase of all plastic straws and stirrers, and committed to phase out single use plastic bags and polystyrene foam items such as cups, lids and food containers by 2020.


countries whose healthcare services are supported by Sodexo

Supporting health and wellbeing globally

Sodexo has become a long term strategic partner within the healthcare industry

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